Code of Conduct

Code of Conduct

This page defines the code of conduct for public-facing activity.

It explains how public work is operated and sets expectations for readers, users, collaborators, and reporters.

Scope

• Trust, privacy, and security - documents tied to operational trust

• Communication guidelines - social behavior and HRT-based interaction

• Procedures and operations - documents that define specific public processes

Social-network operating posture

Social networks are fast, public, and highly connected, but they also compress context and amplify conflict. This section describes how Atalie acts in those spaces.

Basic principles

• Posts from ataliehq must stay consistent with Atalie's values. atalie2m is treated a little more loosely.

• Personal opinions and official statements are clearly separated

• Both atalie2m and ataliehq use HRT - Humility, Respect, Trust - as the default communication principle

Response policy

• Questions and feedback from users should receive a reasonable response time

Communication guidelines

Channels

Communication with users may happen through:

• Email - important notices, security alerts, and legal changes

• In-product notices - feature updates and maintenance information

• The website - official policy changes, blog posts, and status pages

Frequency principles

• Do not unnecessarily grab the user's attention

• Keep marketing messages to a minimum and use an opt-in approach

• Classify urgency by importance and deliver messages at the right time

Regular updates

• Service-change and improvement updates

• General security guidance

• Policy review and update notices

Crisis communication

Principles

1. Recognize the issue quickly

2. Only say what is known

3. Keep updating

4. Publish a post-incident report

Timeline

Language

Atalie's communication is primarily in Japanese. English versions are provided for major public documents. Translation accuracy will continue to improve, but the Japanese version is the source of truth.